After you press buy
The button hands you over to our partner store. From that moment there are two of us looking after you — here is who does what.
| Task | AZEN | Partner store |
|---|---|---|
| Checkout and payment | ✓ | |
| Delivery date and tracking | ✓ | |
| Returns and refunds | ✓ | |
| Warranty claims and replacements | ✓ | |
| Which width, count or pack to choose | ✓ | |
| How to use a wrap, tape or strip | ✓ | |
| Something wrong with the product itself | ✓ | ✓ |
| Wrong info on this website | ✓ |
Double-check the count
Many of our packs share a photo. The width and the number of rolls are in the product name — read them before you check out.
Prices move
Prices here were checked in October 2026. The store page always shows the live price.
Return window
The store's own return policy applies and is shown on your order. Start a return from the order, not by email.